we're here to support you

Let us know how we can help make your experience even more epic

we're here to support you

Let us know how we can help make your experience even more epic

The Wedding Photography Summit will take place on 21-22 November 2022 (PST). 

Each day will start at 10am and finish at roughly 5pm. You can refer to the full lineup and schedule here.

NOTE:

All dates and timings are listed for the PST timezone.

To join us live in your local time zone, please use the Savvy Time Zone Converter

Set your alarm reminders so you don’t miss out! 


🇺🇸 21-22 November 2022 (PST)
🇦🇺 22-23 NoVEMBER 2022 (AEST)

KEY DETAILS

You’ll be able to access all the live presentations, replays, and PDF workbook via your Kajabi portal. 

Your login will be the same email address you used to purchase your ticket. If you’re not sure what your password is, please click on ‘Forgot Password’ and follow the steps to reset your password. 


NEED EXTRA HELP?

Our team are more than happy to answer your questions and/or troubleshoot any issues.

Email us via help@jailong.co - we’ll aim to respond within 12 hours.

To get in touch, please choose from the 2 easy options below:

Use the chatbox to chat to us live - this is the quickest way!

The team are based in Melbourne, Australia, so please be mindful of time zone differences.

Rest assured that we will do everything humanly possible to jump on your enquiry as soon as we can.
Let’s be kind to one another.

Thank you for your patience, we appreciate you!

COMMON FAQs

How do I access all the live presentations?


The presentations will be streamed LIVE via your Kajabi portal. There will be separate videos for each segment/ speaker, as outlined on the main page once you log in. 

Log in to your summit portal here. 


What time zone is the summit being held for?

All summit dates and timings are listed according to PST timezone. 

To join us live in your local time zone, please use the Savvy Time Zone Converter 

What are my login details?

Your login email will be the same email address you used to purchase your ticket. Please make sure you use the same email when logging in to your summit portal. 

If you’re not sure what your password is, simply click on ‘Forgot Password’ and follow the prompts to reset your password. 

I didn’t receive a purchase confirmation email.

You should receive an automatic confirmation email within 10 minutes of your purchase. Please be sure to check your junk/spam folder. 

If a reasonable timeframe has passed and you haven’t received your confirmation, please contact us via the options provided above. 

Where can I download the PDF workbook for the summit?

The PDF workbook will be available to download from your summit portal. 

Where will I find the replays?

All replays will be uploaded into your summit portal. 

24-hour replays will be instantly uploaded.
12-month replays with captions/ subtitles will be updated within 24 hours. 

How long will the replays be available?

The $7 general admission ticket will give you access to all replays for 24 hours only.

The VIP ticket will give you unlimited access to replays over 12 months. 

Can I upgrade my ticket to access the 12-month replays?