We appreciate your patience and will be in touch as soon as possible. If you need assistance, you can email us at
[email protected], and our team will get back to you promptly.
Alternatively, you can use the support chatbot below for quick answers to common questions.
We’re here to support you every step of the way!
Frequently Asked Questions
Let's get your problems solved!
What date, time, and timezone?
The Summit will take place on 24th and 25th March 2025 Start at 10AM in Pacific Standard Time (PST) timezone. Make sure to check your local time zone for accurate scheduling!
What currency is used for ticket purchases?
All ticket prices are listed and charged in United States Dollars (USD).
What charities will you be donating to?
All profits from ticket sales will be donated to four charities of our choosing. We will announce the selected charities within 30 days of the event and ensure transparency in our donation process.
How do I log in?
You will receive an email with login details before the event. Simply follow the instructions to access the live event through your portal.
Why can't I see the event in my portal?
If the event isn’t visible in your portal, ensure you are using the correct email address to log in. If you're still having issues, try refreshing your browser or contacting our support team at [email protected]
How long do I have to watch the live events on general admission?
You have 24 hours to watch the replay of the live event.
Can I get a refund?
No refunds are available for this event. As a live event, it is your responsibility to attend at the scheduled time.
Can I get a replay because I missed the live event?
Yes! You have access to the replay for 24 hours with General Admission. If you need longer, you can upgrade to VIP for 12 months of replay access.
Where will the VIP coaching be happening?
VIP coaching sessions will take place on Zoom. We will send a Zoom link to all VIP members during the live event.
If I am not a VIP, can I still hop on the Zoom call and take advantage of the live coaching?
No, VIP coaching is exclusive to VIP ticket holders. However, you can upgrade at any time to gain access to the VIP coaching experience.
Who is Jai Long?
Jai Long is a well-known educator and entrepreneur in the creative industry, helping photographers and creatives build successful businesses. He is the founder of the Wedding Photography Summit and several educational programs designed to elevate the creative community.
Why is the Summit ending?
Jai wants to move forward with new education and resources to continue innovating the industry. This will be the last-ever Wedding Photography Summit, making it a special and unmissable event.
Can I sponsor the summit?
Yes! We welcome sponsorship inquiries. Please email us at [email protected] to discuss sponsorship opportunities.If you have any other questions, feel free to email us at [email protected] or use the support chatbot below.
